Update added by user Jan 25, 2016
No changes they stopped communication altogether!
Original review posted by user Dec 26, 2015
I ordered 2 dvds from FYE.COM when I received them one dvd case was broke. I emailed them and I'm going to post what was said by FYE.
I received my package today and when I did I opened it and noticed that the one dvd case was cracked across the top. Item#TWU16061293DVD. I Didn't notice it until we came up to our apartment. I'm not sure if it left the warehouse like that or what happened. But I wanted to let you all know about it.
I'm attaching a couple pictures I took of the case. I have everything that came with the order as well.
AttachmentIMG_20151223_154432.jpg · Print
AttachmentIMG_20151223_154438.jpg · Print
2 days agoDetails
We're very sorry to hear that part of your order # 6677270 was damaged while in transit.
We'll be more than happy to either accept your return for an refund, credit your FYE.com account $0.35 for the damaged case or send 1 replacement DVD case. Please let us know which you would prefer.
It's like they didnt even care
More Review Details
- Reason of review:
- Damaged or defective
- Product or service
- Review category
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